A “Full Engagement” Approach to Intervention
in Agents of Change
March 2003; published online January 2010.
Chapter. Subjects: organizational theory and behaviour. 10108 words.
This is the first of three chapters on intervention methods. It gives an overview of the ‘full engagement’ approach that operates simultaneously at the strategic, operational, and relational levels....
Accidental Wrongdoing
in Normal Organizational Wrongdoing
March 2012; published online May 2012.
Chapter. Subjects: organizational theory and behaviour. 14370 words.
This chapter presents the accident explanation of organizational wrongdoing. This explanation is the fourth of five alternative accounts of wrongdoing considered in the book. It is rooted in the...
Accounting for Human Capital and Organizational Effectiveness
in The Oxford Handbook of Human Capital
January 2011; published online May 2011.
Article. Subjects: business and management; organizational theory and behaviour. 6627 words.
This article discusses how the shift to a knowledge-based economy has propelled firms' human capital (HC) and associated intellectual resources to center stage. It notes that while organizational...
Accounting, Organizations, and Institutions
August 2009; published online February 2010.
Book. Subjects: organizational theory and behaviour. 464 pages.
Accounting has an ever-increasing significance in contemporary society. Indeed, some argue that its practices are fundamental to the development and functioning of modern capitalist societies. We can...
Accounts of Science
in Accounting, Organizations, and Institutions
August 2009; published online February 2010.
Chapter. Subjects: organizational theory and behaviour. 3773 words.
The standing of accounting among the academic disciplines has never been very high, in part because the work of accounting is not regarded as suitably creative. Yet when we think of knowledge as a...
Achieving Sales Organization Effectiveness
in The Oxford Handbook of Strategic Sales and Sales Management
January 2011; published online May 2011.
Article. Subjects: business and management; organizational theory and behaviour. 8470 words.
The organization's effectiveness can be measured based on sales, market position, customer satisfaction, and profits, relative to competition and internal objectives. Effectiveness is a summary...
Achieving Successful Implementation
in Managing Production
November 1994; published online October 2011.
Chapter. Subjects: organizational theory and behaviour. 11554 words.
This chapter reviews the implementation process in the case survey firms. It first discusses the process of evaluation of CAD/CAM in the fifteen firms, and then identifies the importance of internal...
Actionable Knowledge
in The Oxford Handbook of Organization Theory
March 2005; published online September 2009.
Article. Subjects: business and management; organizational theory and behaviour. 12122 words.
The focus of this article is upon producing actionable knowledge. Propositions that are actionable are those that actors can use to implement effectively their intentions. Actionable knowledge...
Actions that Trap us
in Organizational Traps
April 2010; published online October 2011.
Chapter. Subjects: organizational theory and behaviour. 8312 words.
This chapter examines how people behave in ways that entrap them, by presenting cases in which people, using their own words, describe their actions in confronting a problem and what they were...
Actor‐Network Theory, Callon's Scallops, and Process‐Based Organization Studies
in Process, Sensemaking, and Organizing
November 2010; published online January 2011.
Chapter. Subjects: organizational theory and behaviour. 9910 words.
In this chapter I present a comparison between Actor-Network Theory (ANT) and process thinking, with the aim of understanding the potential contribution of ANT to process-based process thinking. Such...