Privacy policy

This privacy policy is specific to the Oxford Index web site and overrides any other privacy policy appearing elsewhere on Oxford University Press web sites.

Oxford University Press (OUP) is committed to protecting your privacy online. Our policy explains how we will do this. We will review this policy in the light of comments we receive so please check the latest version. If you have any questions about our privacy policy please contact us.

By using the Oxford Index web site, you are accepting the practices described in this statement.

What kind of information do we collect and how do we use it?

We request personal information (such as your name, e-mail address and other contact details) from you when you contact us with technical problems, to comment on Oxford Index, or when you ask for information about how to use the service. Personal information submitted by you will not be added to our customer database and we request it simply so that we can respond to you about your query or submission. Statistics regarding the types of queries submitted to us via the Support and feedback form may be collated by us in aggregate form so that we can effectively monitor the site and improve levels of service. When you use the "Send an Email" feature, we also request information about the e-mail address/es for the recipient/s of the e-mailed entry, as well as the sender's name (the sender's e-mail address is optional). Any personal information submitted by you via "Mail an entry" will not be added to our customer database or retained by us and we request these details simply so that you can e-mail the entry and so that the recipient knows who has sent the entry to them.

When do we share information?

We do not sell your personal information to others. We share your information within Oxford University Press and with OUP Inc. in the USA and Oxford Publishing Limited.

The Oxford Index web site has been developed by and hosted by third parties but we have agreed with those third parties that they will keep your information secure and not use it for other purposes.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Security

Your personal information is stored at a data centre controlled by our third party hosting company and on the customer databases at OUP and OUP Inc. The data centre controlled by our third party hosting company is specifically designed to be physically secure and to admit authorized personnel only, who are contractually bound to keep all of our data confidential.

Access to our customer databases at Oxford University Press and OUP, Inc. in the USA is only given to those of our employees who need such access in order to carry out necessary processing of your account.

All personal information submitted by you and entered by Oxford University Press or OUP Inc into the Oxford Index personalization system is encoded using 128-bit SSL encryption before being sent over the Internet.