The value management approach provides organizations seeking an IT-leveraged path to competitiveness with a model to help identify improvements in customer-focused processes. It begins by understanding business objectives and value. Next, it reviews the business process changes necessary to obtain the business value. Finally, the information technologies necessary to change the business process that will bring the business value are defined.
Keywords: value management approach; information technology; IT; business value
Chapter. 10870 words. Illustrated.
Subjects: Financial Markets
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