Chapter

Learning and Earning From E-Commerce

Michael J. Earl

in Competing in the Information Age

Second edition

Published in print October 2003 | ISBN: 9780195159530
Published online January 2005 | e-ISBN: 9780199834983 | DOI: http://dx.doi.org/10.1093/0195159535.003.535-chapter-13
Learning and Earning From E-Commerce

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Four important IT management practices have emerged from the development of e-commerce projects. These practices address four central and classical questions of IT management: strategic information systems planning, IT architecture planning, managing IT-user relationships, and systems development methodology. All four are important components of Luftman’s Strategic Alignment Maturity Assessment.

Keywords: e-commerce; IT management; architecture planning; user relationships; systems development; Luftman’s Strategic Alignment Maturity Assessment

Chapter.  3801 words.  Illustrated.

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