Book

Creating Value with Knowledge

Edited by Eric Lesser and Lawrence Prusak

Published in print January 2004 | ISBN: 9780195165128
Published online October 2005 | e-ISBN: 9780199835751 | DOI: http://dx.doi.org/10.1093/0195165128.001.0001
Creating Value with Knowledge

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The mid-1990s saw the rise of an important movement: a recognition that organizational knowledge, in its various forms and attributes, could be an important source of competitive advantage in the marketplace. Knowledge management has become one of the core competencies in today's competitive environment, where so much value in companies resides in their people, systems, and processes. This book examines a variety of important knowledge-related topics, some of which has been previously published in such journals as the Harvard Business Review, California Management Review, and the Sloan Management Review, such as the use of informal networks, communities of practice, the impact of knowledge on successful alliances, social capital and trust, narrative and storytelling and the use of human intermediaries in the knowledge management process. The book includes contributions from such leading thinkers as Lawrence Prusak, Dorothy Leonard, Eric Lesser, Rob Cross, and David Snowden. This book synthesizes some of the best thinking by the IBM Institute for Knowledge-Based Organizations, a think tank whose research agenda focuses on the management methods for deriving tangible business value from knowledge management and their real-world application.

Keywords: knowledge management; informal networks; communities of practice; social capital; IBM Institute; Knowledge-Based Organizations

Book.  238 pages.  Illustrated.

Subjects: Financial Markets

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Table of Contents

How to Invest in Social Capital in Creating Value with Knowledge

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Fast Friends—Virtuality and Social Capital in Creating Value with Knowledge

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