Chapter

Performance Management

David Marsden

in A Theory of Employment Systems

Published in print September 1999 | ISBN: 9780198294221
Published online November 2003 | e-ISBN: 9780191596612 | DOI: http://dx.doi.org/10.1093/0198294220.003.0006
 Performance Management

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Performance management is central to business success, but it is subject to the same types of opportunism as task assignment, and both parties need protection against these if the employment relationship is to appeal. The difficulty to achieve agreed standards for performance measurement leads to the widespread use of simple, robust, and conventional criteria. These are shown to reflect closely the type of work rule operating within the employment system.

Keywords: employment system; opportunism; performance management; performance measurement; standards; work rules

Chapter.  12100 words.  Illustrated.

Subjects: Macroeconomics and Monetary Economics

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