Chapter

Systems Integration and the Social Solution of Technical Problems in Complex Systems

Stephen B. Johnson

in The Business of Systems Integration

Published in print November 2003 | ISBN: 9780199263226
Published online January 2005 | e-ISBN: 9780191718830 | DOI: http://dx.doi.org/10.1093/0199263221.003.0003
Systems Integration and the Social Solution of Technical Problems in Complex Systems

Show Summary Details

Preview

As has been shown in well‐recognised books such as Charles Perrow's Normal Accidents, it is difficult to build reliable complex technologies. The primary reasons revolve around the communication of deep and heterogeneous information between design engineers, compounded by the difficulty of assuring foolproof manufacturing and integration of thousands of components. Shows that most technical failures ultimately result from human error or miscommunication and, furthermore, that the solutions to these problems, including systems integration, are likewise social in nature. Here, both engineering and historical analysis are used to point to the social basis of failure and dependability.

Keywords: complex weapons; defence industry; history of systems integration; human‐machine interaction; social basis of failure and dependability

Chapter.  9579 words. 

Subjects: Economic Systems

Full text: subscription required

How to subscribe Recommend to my Librarian

Buy this work at Oxford University Press »

Users without a subscription are not able to see the full content. Please, subscribe or login to access all content.