Reforming the Administrative State

Christopher Ansell and Jane Gingrich

in Democracy Transformed?

Published in print December 2003 | ISBN: 9780199264995
Published online February 2006 | e-ISBN: 9780191603259 | DOI:

Series: Comparative Politics

 Reforming the Administrative State

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This chapter investigates reforms that arguably produce more direct forms of accountability and citizen participation in administrative agencies. A first type of reform is part of a larger trend to decentralize aspects of administrative accountability, which includes New Public Management reforms designed to make agencies more responsive to their “customers.” A second type of reform, increasingly widespread, involves the creation of legal frameworks for pursuing grievances and ensuring representation, such as ombudsman systems and administrative procedure laws. Finally, a third type involves direct attempts to increase deliberation, using informal strategies of collaborative governance between public agencies and stakeholders particularly. These are particularly common at the local level. A wide of variety of other new techniques designed to enhance participation and democratic deliberation — such as citizen juries and consensus conferences — are increasingly popular, though they remain largely experimental.

Keywords: accountability; ombudsman; administrative procedure laws; collaborative governance; public agencies; citizen juries; consensus conferences; citizen participation

Chapter.  11485 words. 

Subjects: Comparative Politics

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