Chapter

Quality in Health Care

R. S. Downie and K. C. Calman

in Healthy Respect

Second edition

Published in print May 1994 | ISBN: 9780192624086
Published online September 2009 | e-ISBN: 9780191723728 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780192624086.003.0020
Quality in Health Care

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Quality in the delivery of health care has both a quantitative (measurable) and a qualitative (assessable) aspect. The meeting of targets is only one aspect of quality delivery. Other aspects include technical skill and competence; professional standards, including ethical issues, attitudes, behaviour, and communication skills; managerial functions, including the ability to work within resources, teaching, audit, and research.

Keywords: quality; targets; standards; resources; audit

Chapter.  2278 words. 

Subjects: Public Health and Epidemiology

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