Chapter

Summary

Chris Argyris

in Flawed Advice and the Management Trap

Published in print January 2000 | ISBN: 9780195132861
Published online October 2011 | e-ISBN: 9780199848645 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195132861.003.0013
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This chapter offers a summary, organized in two parts. Part I summarizes the main conclusions regarding producing actionable knowledge for any discipline. This is followed with a summary regarding producing actionable knowledge for the human resources activities that are the focus of this book. Part II includes a new example that illustrates a concern regarding a relatively new kind of focus in the business literature — the exultation of best practice — which in this case takes the form of something called the successful company syndrome. Validity cannot be separated from actionability nor actionability from validity. Only when attention is focused equally on the two, will one gain the foundations for overcoming the problems described in this book.

Keywords: successful company syndrome; actionable knowledge; success syndrome; human resources; business literature

Chapter.  2681 words. 

Subjects: Knowledge Management

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