Chapter

Facilitating Communication

Felice Davidson Perlmutter, Darlyne Bailey and F. Ellen Netting

in Managing Human Resources in the Human Services

Published in print July 2000 | ISBN: 9780195137071
Published online January 2009 | e-ISBN: 9780199865611 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195137071.003.0005
Facilitating Communication

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This chapter focuses on the importance of the use of language, both verbal and written. It provides direction for how managerial supervisors may better understand communication and what strategies can be used to enhance this critical aspect of organizational culture. It begins with a brief overview of the importance of communication, then focuses more specifically on understanding and skill building.

Keywords: language; managerial supervisors; organizational culture; understanding; skill building; organizational communication

Chapter.  6274 words. 

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