Chapter

Motivating, Appraising, and Rewarding

Felice Davidson Perlmutter, Darlyne Bailey and F. Ellen Netting

in Managing Human Resources in the Human Services

Published in print July 2000 | ISBN: 9780195137071
Published online January 2009 | e-ISBN: 9780199865611 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195137071.003.0008
Motivating, Appraising, and Rewarding

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This chapter examines the interconnection of three primary responsibilities of managerial supervisors in relationship to their staff: motivation, performance appraisal, and reward. It begins with a brief historical perspective of how people are rewarded in organizations, followed by an overview of understanding motivation. It then focuses on different types of performance appraisal systems designed to increase individuals' motivation for effective work. It then considers on the importance of rewarding positive behavior and of creating a reward-based culture. Finally, the chapter addresses the paradox inherent in evaluation: how to balance the need to motivate with the need to evaluate performance.

Keywords: managerial supervisor; motivation; performance appraisal; reward

Chapter.  6590 words. 

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