Chapter

Delivering Bad News

Timothy E. Quill

in Caring for Patients at the End of Life

Published in print May 2001 | ISBN: 9780195139402
Published online November 2011 | e-ISBN: 9780199999859 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195139402.003.0007
Delivering Bad News

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This chapter examines the issue of delivering “bad news” in the medical profession. It relates the author's experience in delivering the news to a devout Christian, African American woman that she tested positive for HIV infection. The chapter explains the two elements in successful “bad news” interviews. These are creating a therapeutic dialogue based on carefully listening to the patient's experience, beliefs, and reactions, and imparting guidance and information tailored to the their circumstances and needs.

Keywords: bad news; medical profession; HIV infection; therapeutic dialogue; medical guidance

Chapter.  9645 words. 

Subjects: Palliative Medicine

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