Advanced Strategy

William V. Rapp

in Information Technology Strategies

Published in print August 2002 | ISBN: 9780195148138
Published online October 2011 | e-ISBN: 9780199849376 | DOI:
Advanced Strategy

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Level 3 IT users understand how important product and service differentiation is for the industry, thus these companies are most likely to possess the ability to alter how the behavior of their suppliers and clients in a manner that would benefit the company in terms of the industry's competitive dynamics. Such a situation implies that competitor firms are either involved in an on-line network that a lead strategist manages or are considering the Level 3 IT user's systems as standards. This chapter illustrates how Level 3 IT users adopt totally integrated management (TIM) as their overall company strategy as TIM entails associating and linking all important aspects of the firm such as supply, production, and distribution, into a whole system.

Keywords: Level 3 IT users; differentiation; overall company strategy; totally integrated management; competition

Chapter.  2322 words. 

Subjects: Knowledge Management

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