This chapter discusses the last of the four steps that build a successful Encounter: knowing—entering the realm of anti-structure. Logic provides a check and balance for emotion, but reason has its own shortcomings and when the rational mind runs its course it is necessary to turn to intuition. Once the full resources of speaking and not speaking, as well as symbols of authority, have all been tried without success, then and only then do you bring into play the last resort of anti-structural behavior demonstrating typical Zen qualities of spontaneity, irreverence, and contradiction....

This chapter discusses the last of the four steps that build a successful Encounter: knowing—entering the realm of anti-structure. Logic provides a check and balance for emotion, but reason has its own shortcomings and when the rational mind runs its course it is necessary to turn to intuition. Once the full resources of speaking and not speaking, as well as symbols of authority, have all been tried without success, then and only then do you bring into play the last resort of anti-structural behavior demonstrating typical Zen qualities of spontaneity, irreverence, and contradiction. Anti-structure does not rely on speaking but is also not just a matter of staying silent. The conventions of hierarchy and organizational procedures are cast aside but are by no means disdained or disrespected.