Chapter

Business Patterns and Digital Applications in the Insurance Industry

James W. Cortada

in The Digital Hand

Published in print October 2005 | ISBN: 9780195165876
Published online September 2007 | e-ISBN: 9780199789689 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195165876.003.0004
 Business Patterns and Digital Applications in the Insurance Industry

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This chapter describes the history of how the insurance industry has evolved since the 1950s, and what information technology applications it embraced. It then describes the extent of the use of IT and its effects on the work, structure, and services in this industry. It covers both the life and property/casualty insurance industries.

Keywords: life insurance; property/casualty insurance; information technology; Internet; applications

Chapter.  18055 words.  Illustrated.

Subjects: Business History

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