Chapter

Diagnosing the Strategic Impacts of Lost Knowledge

David W. DeLong

in Lost Knowledge

Published in print September 2004 | ISBN: 9780195170979
Published online September 2007 | e-ISBN: 9780199789719 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195170979.003.0003
 Diagnosing the Strategic Impacts of Lost Knowledge

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This chapter uses a knowledge typology to describe different characteristics of lost knowledge and their impacts on business performance. It shows how increased retirements interact with recruiting problems and increased mid-career turnover to threaten workforce capabilities. Five knowledge retention barriers are described, which undermine efforts to address aging workforce challenges.

Keywords: knowledge typology; mid-career turnover; aging workforce; recruiting problems; workforce capabilities; knowledge retention barriers

Chapter.  6225 words.  Illustrated.

Subjects: Knowledge Management

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