Improving the Transfer of Explicit Knowledge

David W. DeLong

in Lost Knowledge

Published in print September 2004 | ISBN: 9780195170979
Published online September 2007 | e-ISBN: 9780199789719 | DOI:
 Improving the Transfer of Explicit Knowledge

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This chapter begins with a detailed explanation of the confusion surrounding different knowledge types. It includes a practical description using one form of knowledge classification, which includes explicit knowledge and tacit knowledge, or know-how. But an argument is made that an overlooked and more useful hybrid concept is the notion of implicit knowledge. The three most common ways that explicit knowledge is likely to be transferred and retained are: documentation, interviews and debriefings, and training. Each section includes detailed implications for action when applying these solutions for knowledge transfer and knowledge retention.

Keywords: knowledge transfer; implicit knowledge; tacit knowledge; knowledge classifications; knowledge types; documentation; interviews; training; knowledge retention

Chapter.  7911 words.  Illustrated.

Subjects: Knowledge Management

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