Chapter

Creating the Future

David W. DeLong

in Lost Knowledge

Published in print September 2004 | ISBN: 9780195170979
Published online September 2007 | e-ISBN: 9780199789719 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780195170979.003.0013
 Creating the Future

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This chapter describes five things leaders must do to support strategic thinking about knowledge retention. This includes: (1) always linking organizational strategy to knowledge management initiatives; (2) coping with the uncertainty created by changing workforce capabilities; (3) taking a systemic approach when addressing knowledge retention problems and seeking solutions integration; (4) recognizing that knowledge loss can seriously hurt organizational learning capabilities by undermining a firm's absorptive capacity; and (5) using a strategic planning framework to take a long-term perspective on challenges posed by changing workforce demographics and the resulting threats of knowledge loss.

Keywords: organizational strategy; strategic thinking; knowledge management; uncertainty; solutions integration; organizational learning; absorptive capacity; strategic planning; long-term perspective

Chapter.  3299 words.  Illustrated.

Subjects: Knowledge Management

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