Managing Poor Performance


in Building a World-Class Civil Service for Twenty-First Century India

Published in print September 2010 | ISBN: 9780198068662
Published online October 2012 | e-ISBN: 9780199080465 | DOI:
Managing Poor Performance

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Performance management also deals with poor performance. India has no system in place to penalize civil servants for poor performance because there is no distinction between performers and non-performers. The process involved in punishing a civil servant is so complex that it is difficult to punish even the most obvious offense. Any enquiry proceeding against a civil servant must conform to Article 311 of the Constitution. Nevertheless, a civil servant may be subjected to disciplinary proceedings. This chapter examines issues associated with the existing system of safeguards and protection given to India’s civil servants and looks at what other countries have done in this area.

Keywords: poor performance; Article 311; civil servants; Constitution; disciplinary proceedings; safeguards; protection

Chapter.  3555 words.  Illustrated.

Subjects: Indian Politics

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