Chapter

Telecom Manufacturing, Research and Development, Software Development, and Outsourcing

Varadharajan Sridhar

in The Telecom Revolution in India

Published in print December 2011 | ISBN: 9780198075530
Published online September 2012 | e-ISBN: 9780199081042 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780198075530.003.0009
Telecom Manufacturing, Research and Development, Software Development, and Outsourcing

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This chapter covers the hardware industry in the areas of network equipment, cables and transmission, hardware components, and handsets. The growth of this outsourcing and the recent advancements in reverse outsourcing of software services by Indian telecos to multinational software firms are also reported. The Government has been easing regulatory policies to encourage the growth of the telecom manufacturing industry. Until now, India has demonstrated significant innovation capability in only two kinds of hardware. The rapid growth of mobile services brought innovation in service offerings. Network operations and management, information technology management, and customer relationship management are the three different areas of outsourcing that are being pursued by the telecom operators. Domestic manufacturing and Research and Development of telecom products both by the multinationals and indigenous manufacturers have fostered the growth of the industry; not all components can be sourced locally and are procured through global suppliers.

Keywords: hardware industry; Indian telecos; Research and Development; software; outsourcing; mobile services; network equipment; cables; transmission

Chapter.  9198 words.  Illustrated.

Subjects: Economic Development and Growth

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