Doing the Job


in Housing Homeless Persons

Published in print March 1995 | ISBN: 9780198258766
Published online March 2012 | e-ISBN: 9780191681868 | DOI:

Series: Oxford Socio-Legal Studies

Doing the Job

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This chapter continues the analysis in Chapter 4, focusing on more detailed organizational concerns. It suggests that both Eastern and Midland saw little need to equip their officers with specific legal knowledge about the homelessness legislation, nor, more generally, to encourage officers to pursue studies leading to professional qualifications. Western, in contrast, placed appreciable emphasis on both these issues. Officers in all three authorities reported growing workloads in recent years, and acknowledged that they had experienced occasional difficulties in dealing with applicants whom they perceived to be either aggressive or dishonest. It was only in Midland that officers appeared willing to allow such factors to have a readily discernible influence on the substance of decisions made, but all three councils seemed prepared informally to adjust their decision-making procedures in response to officers' intuitive feelings about the potential ‘deviance’ of particular applicants.

Keywords: homelessness legislation; Eastern Council; Midland City Council; Western Borough Council; decision-making procedures

Chapter.  9234 words.  Illustrated.

Subjects: Constitutional and Administrative Law

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