Chapter

Better Government: Charter Standards, Open Government and Good Administration

Terence Daintith and Alan Page

in The Executive in the Constitution

Published in print August 1999 | ISBN: 9780198268703
Published online March 2012 | e-ISBN: 9780191683558 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780198268703.003.0011
Better Government: Charter Standards, Open Government and Good Administration

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This chapter focuses on the Citizen's Charter, which was relaunched in June 1998 as Service First. It also considers freedom of information, an issue which has long preceded notions of client or user accountability, but which in recent years has been pursued in the context of the Citizen's Charter. It concentrates on what are essentially informal systems of law, made by the executive for the control of itself, which are of direct concern to individuals, but which do not look to the familiar machinery of courts or tribunals for their enforcement or for the settlement of disputes arising out of their application. Then, it assesses the extent of the parliamentary and other forms of external scrutiny to which these controls are subject. It begins with the controls themselves, including the burgeoning machinery of executive redress through which they may be enforced and disputes arising out of them settled. In general, the discussed mechanisms potentially represent valuable additions to the traditional machinery for promoting good administration.

Keywords: Citizen's Charter; charter standards; open government; administration; executive; law

Chapter.  13532 words. 

Subjects: Constitutional and Administrative Law

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