Chapter

Communication Issues

Cathy Heaven and Peter Maguire

in Psychosocial Issues in Palliative Care

Second edition

Published in print May 2008 | ISBN: 9780199216420
Published online November 2011 | e-ISBN: 9780191730306 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199216420.003.0002
Communication Issues

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This chapter examines the problems health professionals involved in cancer and palliative care report in communicating with patients, families, and colleagues. It proposes a three-step guide for improving communication in a palliative care setting. These steps include looking at how good communication skills can be acquired and considering the difficulties of transferring training into clinical practice, identifying the skills necessary for effective interviewing, and understanding how communication goes wrong and investigating why this happens.

Keywords: health professionals; communication; palliative care; patients; families; colleagues

Chapter.  11292 words.  Illustrated.

Subjects: Palliative Medicine

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