A “Full Engagement” Approach to Intervention

Charles Heckscher, Michael Maccoby, Rafael Ramirez and Pierre-Eric Tixier

in Agents of Change

Published in print March 2003 | ISBN: 9780199261758
Published online January 2010 | e-ISBN: 9780191718687 | DOI:
 A “Full Engagement” Approach to Intervention

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This is the first of three chapters on intervention methods. It gives an overview of the ‘full engagement’ approach that operates simultaneously at the strategic, operational, and relational levels. This approach addresses not only rational dimensions, but also the non-rational, ‘sociodynamic’ aspects of relations. It is complex and long at best, but necessary for system transformations of the type analyzed in this book.

Keywords: full engagement; intervention methods; rational dimensions; sociodynamic aspects; system transformation

Chapter.  10108 words.  Illustrated.

Subjects: Organizational Theory and Behaviour

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