Chapter

Bringing People Back In

Mark Bevir and R. A. W. Rhodes

in The State as Cultural Practice

Published in print April 2010 | ISBN: 9780199580750
Published online May 2010 | e-ISBN: 9780191723179 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199580750.003.0009
Bringing People Back In

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Chapter 9 turns from elite narratives of the state and its rationalities to the question of how middle-level managers, employees in an office, and citizens experience the state and its rationalities. Drawing again on observational fieldwork, the chapter describes the ways in which they construct ‘the state’ in their everyday beliefs and practices. It shows there are significant differences in the way the rationality of managerialism is experienced and understood. These different narratives are stories of resistance and are central to understanding what elites term the ‘implementation gap’ in the reform of the public services.

Keywords: managerialism; rationalities; resistance; observation; customers; middle-level management; the private office

Chapter.  9498 words. 

Subjects: Comparative Politics

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