Chris Argyris

in Organizational Traps

Published in print April 2010 | ISBN: 9780199586165
Published online October 2011 | e-ISBN: 9780191702426 | DOI:

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This chapter summarizes the discussions in the preceding chapters. It argues that in order to reduce Traps, we must begin by addressing Model I theories-in-use and defensive reasoning. Traps cannot be reduced by focusing on environmental factors such as new structures and reward policies. Individuals operating in such structures or under such policies will use the theory-in-use that they already hold and defensive reasoning to protect themselves. The chapter then turns to the effect that barriers, which make Traps undiscussable, have on our ability to deal with serious human problems.

Keywords: organizational behaviour; organizational change; traps; leadership; defensive reasoning; productive reasoning

Chapter.  3076 words. 

Subjects: Organizational Theory and Behaviour

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