Chapter

Managerial work at the top: Tracing changes in work practices and efforts towards theory development<sup>1</sup>

Stefan Tengblad

in The Work of Managers

Published in print February 2012 | ISBN: 9780199639724
Published online May 2012 | e-ISBN: 9780191738661 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199639724.003.0012
Managerial work at the top: Tracing changes in work practices and efforts towards theory development1

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This chapter reports on the work patterns of eight CEOs at large companies. The chapter focuses on the evolving nature of top management work through a comparison with such work as described by Sune Carlson and Henry Mintzberg. Important results concern changes in the nature of fragmentation (from time to space), the emergence of a more decentralized and general management style, and changes in stakeholder relations. Theoretical implications are discussed in reference to these changes. The implications of the research concern the challenge to the central role of decision-making in management science. An alternative understanding based on the concept of expectations handling/handler and the emerging nature of management is presented.

Keywords: stakeholder relations; fragmentation; expectations handling; CEOs; time; space

Chapter.  7143 words.  Illustrated.

Subjects: Organizational Theory and Behaviour

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