Chapter

Participants in the Process of Knowledge Integration

Jonas Söderlund and Karin Bredin

in Knowledge Integration and Innovation

Published in print August 2011 | ISBN: 9780199693924
Published online September 2011 | e-ISBN: 9780191730580 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199693924.003.0005
Participants in the Process of Knowledge Integration

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Building on the idea of knowledge integration as a process by which several actors (e.g. individuals) combine their uniquely held knowledge to create new knowledge, this chapter presents a study and analysis of knowledge integration at work. The primary focus is on individuals participating in engineering work in collaboration with engineers with whom they have little prior experience of collaborating. To ensure effective knowledge integration in such settings, the involved participants need to master a repertoire of activities and possess necessary skills to be able to heedfully participate in such processes. This chapter, based on in-depth research of consultants at one of Sweden's leading technical consultancies, identifies and theoretically positions five interrelated activities that are critical for knowledge integration at work. The chapter enhances the understanding of knowledge integration at the operational project level and thus seeks to ‘bring work back in’ into the analysis of situated knowledge integration.

Keywords: engineering work; consultants; project work; knowledge integration; rule following; relating; role carving; reflection; reframing

Chapter.  13293 words. 

Subjects: Innovation

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