Chapter

Lessons and Insights for Managers

Michael Hobday and Anna Bergek

in Knowledge Integration and Innovation

Published in print August 2011 | ISBN: 9780199693924
Published online September 2011 | e-ISBN: 9780191730580 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199693924.003.0012
Lessons and Insights for Managers

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This chapter examines insights gained, challenges to conventional management thinking, and, above all, lessons for practicing managers. In particular, it highlights (a) that knowledge integration (KI) is a creative, trial-and-error process, in which insight, imagination, and experience are essential, (b) that the creative feature is especially prominent in periods of discontinuous technological change, when both new and established knowledge bases evolve rapidly and need to be integrated; (c) that projects and knowledge collectivities moderate and shape creativity and knowledge integration and contribute to building firm-level KI capabilities, (d) that key individuals can play an important role in the KI process, (e) that the effectiveness of KI in projects can be improved by, for example, the mobility of engineers and the use of deadlines, and (f) that outsourcing and R&D collaboration imply (hidden) KI costs. The chapter also assesses the future of knowledge integration in academic research and business practice.

Keywords: managerial implications; management; knowledge integration; creativity; capabilities

Chapter.  6948 words. 

Subjects: Innovation

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