Chapter

Digital Taylorism

Phillip Brown, Hugh Lauder and David Ashton

in The Global Auction

Published in print December 2010 | ISBN: 9780199731688
Published online May 2012 | e-ISBN: 9780199944125 | DOI: http://dx.doi.org/10.1093/acprof:oso/9780199731688.003.0016
Digital Taylorism

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This chapter introduces Frederick Winslow Taylor's system of scientific management, which was achieved through the application of knowledge to work. It shows that there has been an information technology (IT) revolution, despite the failure of Thomas Friedman, along with many others, to understand its full significance. The chapter discusses mechanical Taylorism, which states that the application of knowledge, not muscle power, is the source of productivity. It then moves on to consider digital Taylorism, where the knowledge of technicians, managers, and professionals is translated into working knowledge by codifying, capturing, and digitalizing their work. The chapter also looks at the industrialization of knowledge work and considers the future of knowledge work.

Keywords: Frederick Winslow Taylor; system of scientific management; information technology revolution; mechanical Taylorism; digital Taylorism; knowledge work

Chapter.  7021 words. 

Subjects: Occupations, Professions, and Work

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