Sophie's Story: New Chocolate at Work

Huatong Sun

in Cross-Cultural Technology Design

Published in print March 2012 | ISBN: 9780199744763
Published online May 2012 | e-ISBN: 9780199932993 | DOI:

Series: Human Technology Interaction Series

Sophie's Story: New Chocolate at Work

Show Summary Details


This chapter elucidates how action and meaning are interwoven in local uses, with a focus on the dialogic interactions of technology affordances, using an American case. It looks at how American business professional Sophie used mobile text messaging for emotional support in various work settings in order to juggle work, family life, and friendship. The “artful integration” process was accomplished due to her successful negotiation between instrumental and social affordances.

Keywords: cross-cultural design; mobile messaging; instrumental affordance; social affordance; artful integration; identity; work and life balance

Chapter.  5127 words.  Illustrated.

Subjects: Cognitive Psychology

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