Staff Training Needs Assessment

David Royse, Michele Staton‐Tindall, Karen Badger and J. Matthew Webster

in Needs Assessment

Published in print April 2009 | ISBN: 9780195368789
Published online May 2009 | e-ISBN: 9780199863860 | DOI:

Series: Pocket Guides to Social Work Research Methods

 Staff Training Needs Assessment

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This chapter discusses the application of the needs assessment process within an organizational context. Social workers frequently assume administrative responsibilities soon after obtaining their Master of Social Work degrees. As social work managers, it is necessary at times to determine what skills or knowledge staff have or need. A staff training needs assessment is a specialized application of needs assessment that requires good familiarity and experience with the organization, its personnel, and programs. A needs assessment planning framework for identifying and discussing the key elements of the staff training needs assessment is presented. Factors to consider when designing the process, strategies for assessing staff training needs, as well as precipitants for conducting a staff needs assessment are examined.

Keywords: staff training; needs assessment process; staff development; organizational improvement; team process model; buy-in

Chapter.  6309 words.  Illustrated.

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