Reference Entry

Call Centres

in The New Oxford Companion to Economics in India

Third edition

Published in print January 2012 | ISBN: 9780198078555
Published online January 2012 | e-ISBN: 9780199944927
Call Centres

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Call centres are facilities that handle a range of business communications, involving one-on-one voice interaction between customers and employees of

Reference Entry.  1385 words. 

Subjects: International Economics

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