Journal Article

Towards Integrated Participation: Involving Seldom Heard Users of Social Care Services

Louisa Hernandez, Paul Robson and Alice Sampson

in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 40, issue 3, pages 714-736
Published in print April 2010 | ISSN: 0045-3102
Published online September 2008 | e-ISSN: 1468-263X | DOI: https://dx.doi.org/10.1093/bjsw/bcn118
Towards Integrated Participation: Involving Seldom Heard Users of Social Care Services

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Summary

Using information from interviews with forty-one service users and thirty-two staff from eight organizations, a practice model is developed to show how those typically excluded from user participation be included into everyday participation to develop services and policies. The practice model outlines the processes necessary to promote and institutionally embed participation. The uncertainties and tensions that arise from these activities are also discussed. The value of the findings presented in this paper is that they provide information about how service user participation may be achieved.

Keywords: User participation; social care services; practice model

Journal Article.  7954 words.  Illustrated.

Subjects: Social Work

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