Journal Article

Knowledge Management in Social Work: Types and Processes of Knowledge Sharing in Social Service Organizations

Zeno C. S. Leung

in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 39, issue 4, pages 693-709
Published in print June 2009 | ISSN: 0045-3102
Published online March 2009 | e-ISSN: 1468-263X | DOI: http://dx.doi.org/10.1093/bjsw/bcp034
Knowledge Management in Social Work: Types and Processes of Knowledge Sharing in Social Service Organizations

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Based on a conceptual framework of knowledge management (KM) in social work developed in an earlier paper (Leung, 2007), the author conducted a single-case study of a social service organization practising KM in Hong Kong. This article provides a follow-up discussion of the framework. Findings of the study are used to extend the framework so that it can be applied more comprehensively to further research on KM in the profession.

Keywords: Knowledge management; social work knowledge; social work and IT

Journal Article.  5140 words.  Illustrated.

Subjects: Social Work

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