Journal Article

Improving Practice in Communication with Older People and Support Networks Living in Housing with Care Schemes: Aspirations and Ambitions

Jill Manthorpe and Kritika Samsi

in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 42, issue 8, pages 1495-1512
Published in print December 2012 | ISSN: 0045-3102
Published online November 2011 | e-ISSN: 1468-263X | DOI: http://dx.doi.org/10.1093/bjsw/bcr160
Improving Practice in Communication with Older People and Support Networks Living in Housing with Care Schemes: Aspirations and Ambitions

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Options relating to housing with care will likely increase, as they potentially promote choice and independence. If housing with care services offer end-of-life care to their service users, their staff will need to engage with social workers and other professional networks and these professionals will need to understand the context and ethos of housing with care provision. In order to investigate whether existing literature will assist professional communication across sectors, a scoping literature review was conducted incorporating three stages: (i) database searches, (ii) harvesting further literature, and (iii) data extraction and analysis. Findings were grouped into themes, according to the project brief, focusing on: confidence and skills, making decisions and plans, and access to support and training. Several elements were identified as potentially supportive of staff confidence, such as obtaining biographical information, mutually respectful working relationships, managerial support and better understanding of specialist communication needs. There are research gaps in knowledge and understanding of day-to-day communication and decision making.

Keywords: Older people; housing; decision making; communication; scoping review

Journal Article.  6469 words. 

Subjects: Social Work

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