Journal Article

Young People with Complex Needs: Designing Coordinated Interventions to Promote Resilience across Child Welfare, Juvenile Corrections, Mental Health and Education Services

Michael Ungar, Linda Liebenberg and Janice Ikeda

in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 44, issue 3, pages 675-693
Published in print April 2014 | ISSN: 0045-3102
Published online October 2012 | e-ISSN: 1468-263X | DOI: http://dx.doi.org/10.1093/bjsw/bcs147
Young People with Complex Needs: Designing Coordinated Interventions to Promote Resilience across Child Welfare, Juvenile Corrections, Mental Health and Education Services

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Young people with complex needs (YPCNs) use multiple services that are often poorly coordinated despite the best efforts of social workers to act as case managers. Based on two case studies from research with 116 youth who are multiple service users in Atlantic Canada, six principles for the design of services are suggested reflecting both this study's findings and the broader literature on YPCNs. Services that are (i) multi-level, (ii) coordinated, (iii) continuous over time, (iv) negotiated with users, (v) provided along a continuum from least to most intrusive and (vi) shown to be effective are more likely to meet the long-term needs of youth facing the cumulative disadvantages of family, community, school and individual challenges.

Keywords: Coordinated services; cumulative disadvantage; resilience; service design; young people with complex needs; youth

Journal Article.  7135 words. 

Subjects: Social Work

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