Article

Attitudes

Deidra J. Schleicher and John D. Watt

in Management

ISBN: 9780199846740
Published online January 2013 | | DOI: http://dx.doi.org/10.1093/obo/9780199846740-0003
Attitudes

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Attitudes are a central concept in the organizational sciences (i.e., organizational behavior, human resources, and industrial-organizational psychology). They occupy much space in the research literature and are the focus of many practical interventions in organizations. This is because job and organizational attitudes serve as antecedents to important individual and organizational outcomes (e.g., performance, counterproductive behavior, withdrawal, and turnover). Such attitudes reflect employees’ relatively stable evaluative dispositions toward referents such as the organization, their supervisor, or the job; these evaluations vary in intensity and favorability and tend to guide an employee’s responses to these targets. A number of constructs that would fall under this definition of job attitude have been studied in the organizational sciences. There are multiple job attitudes, as opposed to just one, because although all entail an evaluation of aspects of the organizational context, specific job attitudes vary both with regard to the target of evaluation (e.g., the job or the organization) and with regard to what dimensions are believed to be important in the “favorability” assessment. The most popular of these specific job attitudes include job satisfaction, organizational commitment, job involvement, and employee engagement. In this bibliography, we first define attitudes, provide a brief history of the study of job attitudes in organizations, and review some conceptual issues related to attitudes in general that are important for understanding how attitudes operate in organizations. The remainder of the bibliography is organized around the most frequently studied specific job attitudes—job satisfaction, organizational commitment, job involvement, and employee engagement. For each of these job attitudes, we discuss definitional and measurement issues and review research examining their antecedents and consequences. We close with a brief summary of newer directions being taken in job attitudes research.

Article.  11360 words. 

Subjects: Business and Management

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