churn or churn rate

Quick Reference

Is the labour turnover in a department or section of an organization. Normally organizations would expect a residual level of churn and managers are likely only to become concerned if it increases because it adds costs of recruitment and training. Churn rates vary between organizations, developing on the type of work and the labour market conditions, so a high churn is not necessarily problematic and a low churn not necessarily good because it depends on the norm for the organization.

Subjects: Human Resource Management.

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