consumer trade practice

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Any practice carried on in connection with the supply of goods (by sale or otherwise) or services to consumers. These practices include the terms or conditions of supply and the manner in which they are communicated to the consumers, the promotion of the supply of goods or services, the methods of salesmanship employed in dealing with consumers, the way in which goods are packed, or the methods of demanding or securing payment for goods or services. Under UK legislation consumer trade practices are controlled by the Minister and the Office of Fair Trading.

Subjects: Law.

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