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Is the technique of defining the boundaries between jobs and thereby establishing the tasks and responsibilities of different employees. Demarcation lines were particularly important in establishing different grades of work and setting pay levels. Traditionally, employees would only undertake tasks within these demarcated boundaries and this system of clearly defined and segmented jobs was particularly appropriate for Fordist production techniques. Contemporary organizations have moved away from demarcation towards functional flexibility, which is seen by management as a more suitable way of organizing work to meet customer needs in an increasingly changing and intense competitive environment. For trade unions, demarcation provided a logical structure around which to organize representation of employees and bargain for terms and conditions. The removal of demarcation has meant that trade unions have had to restructure and rethink their methods of organizing and representing employees.

Subjects: Human Resource Management.

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