A mechanism run under the auspices of the General Dental Council (GDC) in the UK to help dental patients resolve complaints about private dental care provided by a dentist or dental care professional. It operates independently of, but is funded by, the GDC. If the staff of the DCS fail to achieve a satisfactory resolution, a local dental complaints panel may be set up which will make a recommendation. The panel consists of two lay members (chair and panellist) and a dental practitioner.
http://www.dentalcomplaints.org.uk The website of the Dental Complaints Service.