Is the mismatch between what newcomers expect the organization to be like before they join and what they find it to be like after they have joined. The newcomer feels disappointment (or in some cases resentment) and the process of socialization becomes more difficult, or even impossible. Entry shock explains why some employees leave after a very short time—which is obviously costly for the organization since the recruitment process has to be repeated. This emphasizes the need for organizations to provide accurate information to candidates during the recruitment process—sometimes called realistic job previews.
Subjects: Human Resource Management.