A person at the bottom of the management hierarchy responsible for day-to-day operations in an organization. Traditionally this role was labelled supervisor or foreman, but increasingly the term first-line manager is being used. In part this reflects a change in the responsibilities of the role—he or she is expected to undertake a broader range of people management activities, such as appraisals and grievance handling, alongside operational activities. [See line manager.]
Subjects: Human Resource Management.