pedagogical training and development

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Is trainer driven and allows little scope for learner control of the training and development process. Examples of pedagogical methods include lectures and instruction in work methods, such as the coaching of a call-centre operative in the routine to be used in dealing with calls from customers. Instruction of this kind often operates on a ‘tell-show-do-review’ cycle, in which knowledge and the capacity to repeat a routine effectively is gradually transferred to the person being trained. Pedagogical methods can be contrasted with andragogical training and development, which rely on the principle of self-directed learning.

Subjects: Human Resource Management.

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