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Is the operation of a public service to the primary benefit of its workforce whilst neglecting the needs of clients or ‘customers’. The accusation of producerism is often laid against public-service professionals, such as doctors and lecturers, and is used as a justification for the reform of public services. The latter may take the form of marketization (i.e. reforms that are meant to create an element of consumer choice) and managerialism (i.e. reforms that limit professional autonomy by making professionals accountable to a management hierarchy).

Subjects: Human Resource Management.

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