Is a term used to describe poor-quality on-the-job training where a trainee is not instructed by a qualified trainer but instead is expected to learn how to do the job by observing someone who has been doing the job for years (i.e. Nellie). Such training is not planned or systematic, but instead is haphazard and variable. Although the trainee might glean much of Nellie's expertise, he or she will also pick up her bad habits. And although Nellie might well be personable, she does not necessarily have the skills to train others. [See training.]
Subjects: Human Resource Management.