Is the use of a trade union by workers to articulate grievances or express their preferences to management. Research evidence indicates that union voice can be effective in influencing management in two ways. First, it is associated with redistribution of resources within the firm, such that unionized workers receive higher pay and benefits compared with non-union counterparts. Second, it is associated with perceptions of fair treatment by the employer and lower rates of turnover. According to some commentators, unions provide an effective mechanism for employee voice because they have the power to pressure management into acting in accordance with employee wishes and also monitor management behaviour to ensure compliance with agreed policy.
Subjects: Human Resource Management.