zero-hours contracts

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Are contracts of employment that do not specify the amount of hours to be worked. This allows the employer the flexibility to offer employees work according to the fluctuating demands of the business—such contracts have been particularly popular in the retail sector. Some managers talk of ‘flexing up’ or ‘flexing down’ staff in line with demand. An alternative term for these zero-hours arrangements is ‘reservism’.

Subjects: Human Resource Management.

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